DelyFleet Partner

Privacy Policy

Last Updated: 01.09.2026

Dely LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and retain personal data when you visit www.delyride.com , submit your information through our website, or express an interest in becoming a courier through our fleet partnership network.

By submitting your personal data through our website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

The controller of your personal data is:

Dely LLC Registration number: 405885225 Registered address: Registered address: Georgia, Tbilisi, Vazha-Pshavela Avenue, 1st Quarter, Building 24, Apartment 26 Email: info@ridedely.com Website: www.delyride.com

For questions regarding the processing of your personal data, please contact us at info@ridedely.com.

2. Our Role as a Fleet Partner

We operate as a fleet partner and facilitate the recruitment and onboarding of individuals who are interested in becoming couriers.

We may collect your personal data through our website and, where appropriate, share it with courier platforms, delivery companies, fleet operators, and other business partners with whom we cooperate.

Our role may be to facilitate the initial contact between you and a relevant partner. The partner may subsequently contact you directly and may process your personal data for purposes connected with your courier application, onboarding, registration, and potential engagement as a courier.

Where a partner independently determines the purposes and means of processing your personal data, that partner may act as a separate data controller in respect of its processing activities. Its own privacy policy may therefore apply to the processing it carries out.

3. Personal Data We Collect

When you submit information through our website, we may collect:

  • first name;
  • last name;
  • telephone number;
  • email address; and
  • any message, comment, or other information that you voluntarily provide through the form.

The message or additional information field is optional unless otherwise indicated.

We may also collect certain technical information relating to your use of our website, such as IP address, browser type, device information, operating system, and information concerning your interaction with our website, where applicable.

We aim to collect only personal data that is relevant and necessary for the purposes described in this Privacy Policy.

4. How We Collect Your Personal Data

We generally collect personal data directly from you when you:

  • submit a courier registration or lead form;
  • request information about becoming a courier;
  • contact us regarding registration or onboarding; or
  • voluntarily provide additional information through our website.

Where permitted by applicable law, we may also receive information from business partners in connection with courier recruitment and onboarding activities.

5. Purposes of Processing

We may process your personal data for the following purposes:

5.1. Processing Your Courier Inquiry

We use your personal data to receive and process your request to become a courier and to determine the appropriate next steps for your registration.

5.2. Contacting You Regarding Courier Registration

We may contact you using the telephone number, email address, or other contact details you provide in order to:

  • respond to your inquiry;
  • provide information about courier opportunities;
  • discuss your registration;
  • answer questions;
  • provide information about the onboarding process;
  • communicate information required to proceed with your registration; and
  • assist you with the next steps required to become a courier.

5.3. Facilitating Onboarding With Our Partners

Where appropriate, we may share your personal data with a relevant courier platform, delivery company, fleet operator, or other business partner.

That partner may contact you to:

  • invite you to an onboarding session;
  • arrange or confirm an onboarding appointment;
  • inform you about the date, time, location, or other onboarding details;
  • explain the next steps required to complete your registration;
  • request documents or information necessary for registration;
  • assist you in completing the registration process;
  • answer questions concerning courier work; and
  • communicate with you regarding matters directly related to becoming or working as a courier.

5.4. Operating and Improving Our Services

We may also process personal data where necessary to operate, maintain, secure, and improve our website and our fleet partnership and recruitment activities.

Where possible, we may use aggregated or anonymised information for analytical and business purposes.

5.5. Legal and Compliance Purposes

We may process personal data where necessary to:

  • comply with applicable legal or regulatory obligations;
  • respond to lawful requests from public authorities;
  • establish, exercise, or defend legal claims;
  • prevent fraud, misuse, or unlawful activity; and
  • protect our rights, property, systems, and business operations.

6. Communications Relating to Courier Registration and Onboarding

By submitting your contact details, you understand that we and/or a relevant business partner may contact you using the information you provide.

Such communications may include telephone calls, emails, SMS, WhatsApp messages, or other appropriate communication channels.

Communications may concern:

  • your inquiry;
  • your potential courier application;
  • onboarding;
  • onboarding dates and arrangements;
  • registration requirements;
  • documents or information required for registration;
  • the next steps in the registration process;
  • questions relating to courier work; and
  • other matters reasonably necessary to facilitate your potential registration and onboarding.

7. Sharing Your Personal Data With Business Partners

As part of our fleet partnership activities, we may disclose your personal data to relevant business partners.

These may include:

  • courier platforms;
  • delivery companies;
  • fleet operators;
  • logistics companies;
  • companies providing courier onboarding services; and
  • other partners involved in the recruitment, registration, or onboarding of couriers.

The categories of personal data shared may include:

  • first name;
  • last name;
  • telephone number;
  • email address; and
  • information contained in a message or other information voluntarily provided by you.

We share personal data with a particular partner where we reasonably consider that the partner is relevant to your interest in becoming a courier and where such disclosure is permitted by applicable law.

Once your personal data has been provided to a partner, that partner may process your personal data in accordance with its own privacy policy and applicable data protection laws.

Depending on the circumstances, a recipient may act as an independent controller, joint controller, or processor. The applicable role depends on the actual relationship between the parties and how the personal data is processed.

8. Other Recipients

Where necessary and permitted by applicable law, we may also disclose personal data to:

  • hosting and cloud service providers;
  • CRM and customer relationship management providers;
  • communication and messaging providers;
  • information technology and cybersecurity providers;
  • website analytics and technical service providers;
  • professional advisers and consultants;
  • legal, accounting, and auditing service providers;
  • governmental authorities, courts, regulators, or other public bodies where required by law; and
  • other persons or organisations where disclosure is necessary to establish, exercise, or defend our legal rights.

We do not sell your personal data.

9. Legal Bases for Processing

We process your personal data only where there is an applicable legal basis under the laws of Georgia.

Depending on the circumstances, the applicable legal basis may include:

  • processing necessary to take steps at your request in connection with your potential registration or onboarding as a courier;
  • our legitimate interests in operating our fleet partnership business, facilitating courier recruitment and onboarding, responding to inquiries, and maintaining business operations;
  • compliance with a legal obligation;
  • protection of our legal rights and interests; and
  • your consent, where consent is required by applicable law.

Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10. Direct Marketing

We distinguish between communications necessary to respond to your courier inquiry or facilitate your registration and direct marketing.

Communications relating to your inquiry, courier registration, onboarding, registration requirements, required documents, or other matters directly connected with becoming or working as a courier are intended to facilitate the registration and onboarding process.

Where personal data is processed for direct marketing purposes for which consent is required under applicable law, the required consent will be obtained separately.

You may request that your personal data no longer be processed for direct marketing purposes by contacting us at [PRIVACY EMAIL].

11. Retention of Personal Data

We retain personal data only for as long as necessary and appropriate for the purposes for which it was collected, taking into account the nature of the personal data, the purposes of processing, our legal obligations, and our legitimate interests.

In particular:

Courier Leads and Prospective Couriers

We generally retain your personal data for as long as reasonably necessary to:

  • process your inquiry;
  • facilitate your potential courier registration;
  • facilitate onboarding with a relevant partner;
  • communicate with you regarding the registration process; and
  • manage any related administrative matters.

If you do not proceed with registration or onboarding, we may retain relevant personal data for a limited period after our last meaningful interaction with you where reasonably necessary for legitimate business purposes, compliance, record-keeping, fraud prevention, or the establishment, exercise, or defence of legal claims.

The retention period will depend on the nature of the data and the purpose for which it is retained.

After the Relevant Relationship Ends

Once the relevant registration or onboarding process has ended, we will delete, anonymise, or otherwise cease processing personal data when it is no longer necessary for the purpose for which it was collected, unless we are required or permitted by applicable law to retain it for a longer period.

Certain personal data may need to be retained for longer periods where required by applicable law or where reasonably necessary for:

  • accounting or financial records;
  • regulatory or legal obligations;
  • handling complaints or disputes;
  • establishing, exercising, or defending legal claims;
  • preventing fraud or misuse;
  • maintaining necessary business records; or
  • protecting our legal rights and legitimate interests.

Where personal data is retained after the primary purpose of processing has ended, we will restrict its use to the purposes for which continued retention is necessary and permitted by applicable law.

We periodically review retained personal data and take reasonable steps to delete, destroy, anonymise, or otherwise cease processing personal data that is no longer necessary.

12. International Transfers

Some of our service providers or business partners may process personal data outside Georgia.

Where personal data is transferred to another country, we will take the measures required by applicable law to ensure that the transfer is lawful and that appropriate data protection safeguards are in place.

You may contact us at [PRIVACY EMAIL] to request further information about applicable safeguards for international transfers.

13. Data Security

We take appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, or other unlawful processing.

We limit access to personal data to persons and organisations that require access for legitimate business, operational, legal, technical, or onboarding purposes.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

14. Your Data Protection Rights

Subject to applicable law, you may have the right to:

  • obtain information about whether and how your personal data is being processed;
  • access your personal data;
  • request correction, updating, or completion of inaccurate or incomplete data;
  • request deletion or destruction of your personal data where applicable;
  • request restriction or suspension of processing where provided by law;
  • object to certain processing;
  • withdraw consent where processing is based on consent;
  • obtain information about the purposes and legal basis of processing;
  • obtain information about recipients or categories of recipients to whom your personal data has been disclosed; and
  • exercise other rights available under applicable Georgian data protection legislation.

To exercise your rights, please contact:

[PRIVACY EMAIL]

We may request reasonable information to verify your identity before responding to certain requests.

15. Complaints

If you have concerns about our processing of your personal data, please contact us first at:

info@ridedely.com

You may also have the right to lodge a complaint with the competent data protection authority in Georgia.

16. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • operate and secure the website;
  • remember preferences;
  • understand how visitors use the website;
  • measure website performance; and
  • improve our services.

Where required by applicable law, we will request your consent before using cookies or similar technologies that require consent.

For more information, please see our Cookie Policy:

Cookie Policy

17. Children's Data

Our website and courier registration services are not intended for persons who are not legally eligible to register or work as couriers.

We do not knowingly collect personal data from persons who are not eligible to use our courier registration services.

If you believe that we have collected personal data from such a person, please contact us at info@ridedely.com.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make material changes, we will update the "Last Updated" date at the beginning of this Privacy Policy and, where appropriate, provide additional notice.

19. Contact Us

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:

Dely LLC Georgia, Tbilisi, Vazha-Pshavela Avenue, 1st Quarter, Building 24, Apartment 26 Registration number: 405885225 Email: info@ridedely.com Website: www.delyride.com

Privacy / Data Protection Contact: info@ridedely.com